Hello, I'd like to clarify the process needed in my company's certain predicament. We are an auto body shop and auto sales dealer. We currently have a customer who had a vehicle towed to us on October 5th. She has not come in to sign paperwork or leave a deposit. We have called and emailed to try and establish a plan of action, whether we're going to be repairing the vehicle or just selling her a new one. We did not send out any NTO or preliminary notice. We are now wanting to charge a storage fee and seek payment for that as she has not responded to any of our attempts to sort this out. Legally, what are we allowed to do? Since we have not done work on the vehicle can we file a mechanic's lien for the storage fees she will now own? Thanks for your time