Lori J D Drake at a table of credit professionals at the NACM Conference in Louisville, 2022

Every year, the National Association of Credit Management (NACM) hosts a conference for credit and collection professionals nationwide, with great representation from the building material suppliers industry.  The conference consists of multiple educational sessions each day taught by some exceptional industry experts. I was excited to fly out to Louisville, Kentucky, to attend the conference and spend the week with Payment Professionals Community members!  

Amy Crew Cutts, Chief Economist with NACM, opened the week with a great session: “An Economic Update: What Can We Expect.” This session shared the most up-to-date information for 2022 on topics we are all too familiar with — supply chain shortages, labor worries, material costs, and more. Amy had some interesting takes on the issues, including mentioning some predictions that the market remains strong and may grow even more “normal” as the pandemic subsides.

Payment Professionals Community Member Alaina M Worden, CCE — Credit and Collections Manager for Carson Team — kicked off her session with a standing-room-only presentation on “How to Build Efficiencies in Credit.”  In this session, she discussed the importance of standardization, onboarding, cross-training, and tried-and-true examples for creating an exceptional credit team.

Alaina Worden

Alaina Worden

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Looking for general personal and professional growth?  Heidi Lindgren-Boyce, CCE, Senior Credit Manager with Star Rentals, also presented to a standing room only! Heidi represented the Payment Professionals Community in a session on growth called “Positive Language in Communications: How to evaluate the words that you chose.”

Heidi Lindgren-Boyce

Networking-opoly champs

On Tuesday evening, Levelset co-sponsored a fabulous networking event alongside Auditoria and C2C Resources. Over 60 credit professionals joined with their peers to eat, drink, and play games at a themed dinner, which included “Networking-opoly,” where attendees entered a raffle full of gift cards, custom Monopoly money, socks, mugs, and more. 

Additionally over 29 credit managers received nominations for Credit Manager of the Month — and June’s will be awarded next week at the Sacramento Construction Credit Summit at the TopGolf in Roseville.   

As always, catching up with everyone was so much fun! Engaging and learning more about the members of the Payment Professionals Community — talking about who they are and their goals for the future — truly helps design education and opportunities.

Last year at this time we hit 1,000 members after this conference, and now we are currently at 3,787!

If you haven’t already, please join with your peers to enjoy an outlet to share your experience and education with others, meet at more in-person events, share news of promotions and new positions, and much, much more.

What’s next?

As previously noted, next week is our Sacramento Construction Credit Summit, on June 23.  Register HERE if you haven’t already! This is sure to be a “don’t-miss” event, as it features nationally recognized experts and some of the amazing vendors that we all know and love.