I'm a construction contractor and I have a customer that owed me $49,000 for work performed on a project. My customer received an email from a scammer pretending to be a representative of my company and asked the customer to ACH the payment to a fraudulent bank account. My customer ACH'd the payment to the fraudster. Does the customer still have to pay me? A few more related bullet points: • A conditional waiver was signed by one of my employees related to the payment • We never received the payment • My AR employee didn't follow up on payment status until 4 months later. That's when the fraud was discovered.