I am a General Contractor working on a construction job for a customer in Falkner MS. In March of 2021 I contracted America First Steel dba All American Steel Building to design and provide the pre engineered building kit. The building kit was delivered November of 2021, paid in full. Once we erected the main structure supporting columns we started to install the metal wall panels and noticed they were not lining up with the wainscoting. We immediately contacted America First Steel and were told to “manipulate the panels”, which is 100% not the correct way to fix a huge alignment issue. We then found out the manufacturer was Metal Sales Mfg, we contacted them directly since AFS was not helping. Metal Sales sent out Ron Gaitlin which is their TSM to do an inspection on site and write a report. While on site, Ron Gaitlin told us this is obviously a manufacturing error. To date we have not had this resolved and construction has been halted for over a month while waiting for their “internal investigation.” I have all supporting documents and recordings. Building was paid for in full.