We purchased an investment property far from our primary address in California. When purchasing, we added in escrow that "all documents need to be mailed to our primary address for the purpose of communication". However, HOA kept sending their notices (to pay HOA fees) to the investment property, which was to be rented out. When we finally had a chance to visit the place a couple of months after the purchase, and we discovered HOA penalized us for not paying HOA fees. We immediately contacted HOA, paid the fees to date(excluding penalty as advised by the property management comp), and requested to waive the penalty given they never contacted us (no mail to our primary address, no emails, no phone calls to any of the contacts). They recently declined our request and demanded to pay the penalty, this time by email. Are we entitled to pay the penalty?