how do i get notified that the client received the preliminary notice?
3 replies
Mar 26, 2020
Most California subcontractors and suppliers send their preliminary notices by certified or registered mail. That way, they'll be able to determine if and when the mail is delivered. Plus, by sending that way, it provides great documentation to prove that the notice was mailed as required if there's a payment dispute later on. And, that can be crucial for supporting a mechanics lien's validity.
When you send something via registered or certified mail, you should get a tracking code that can be used to see where the mail piece has been, when it got there, and who signed for it.
Finally, if this is a question regarding an order in the Levelset platform, you should contact your account manager or the Levelset Support team. Though, generally - you should be able to track mail directly from your order page under either "mail tracking" or under the "documents" tab.
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Mar 26, 2020
ya i had level set send out the notices yesterday so when the homeowner signs does a mailed letter get sent back to me confirming that?
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Mar 26, 2020
When the homeowner signs for a registered/certified mail piece, there usually will be a confirmation provided digitally, and that confirmation then gets uploaded into the docs tab of your order. The confirmation doesn't get physically mailed.
But, I'll be the first person to admit I don't have personal experience in dealing with users' mail , and I'd hate to provide you with incorrect information - so it really would be more helpful to reach out to the Support team so they can answer your questions. They'll be more familiar with this process.