Requested a "pre-approval" procedure and they denied due to not included in my coverage. I showed them twice the Benefits book where it shows it's on the pre-approval list. Then they denied for a procedure I didn't even ask for. At that time I explained to them what each of the procedures where, in medical terms, and they referred my to an external review. --- I have been fighting with this since February 2019
Did you manage to figure everything out? My thoughts of such companies are getting even worse, and that's the reason I don't deal with them that often.
To be honest, I'm not a huge fan of specialists in this industry as well, and it's a challenge to find anyone reliable. I finally got marijuana prescribed to me to cope with anxiety only last month, even though I used to struggle with that for more than a year. Now I just buy it from , and I'm glad that I don't have any other health problems.