We hired a company to install new custom windows and doors in our home. This was over a $60K project. Several windows and one of the doors were ordered incorrectly (grid styles, size, etc). The company reluctantly replaced the incorrect windows but refused to replace the door without insisting that we pay for it in full first, stating that it was a custom door and was not returnable . The entire project was custom, and the diagrams that we received upon ordering were very vague in styling and dimension, therefore there was no way to verify what we ordered is what we were to receive. The communication was extremely poor . They claimed that we had conversations supporting what was ordered, however, those conversations were untrue. They offered to replace the door only by purchasing a new door (without giving credit for the incorrect door). We would be paying for 2 doors due to their ordering mistake. We are at an impasse and they are threatening us with a lien on our home if we do not pay for the door that was ordered incorrectly. In the interim, we have gotten a quote from another vendor to replace the door with the correct styling and would like to return incorrect door to the oiginal company once that is completed. Do we have any rights to appeal a lien under such circumstances?