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Customer refuses to pay an invoice that is submitted until i provide receipts for materials. Can he do that?

ColoradoPayment Disputes

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2 replies

Apr 1, 2019
That's an interesting question. Ultimately, that might come down to the contract for work. If a customer has been granted the right to request certain documentation, or if that customer is paying on a time and materials basis, then it'd seem like they'd certainly have the right to inspect material receipts. But even if not - if everything is on the up-and-up, and if the customer is being billed as set out by the contract or agreement to perform work, then there should be little harm in showing a customer the receipts for materials. Still, some construction businesses might be fearful of showing their margins for a variety of reasons. If that's the case, discussing the matter with a customer and breaking down how an invoice was calculated might be helpful to work toward resolving the matter.
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Nov 8, 2022
My contractor was taking material away from my project. When I asked if I would be receiving a credit on my final bill he said no because it was his material for another job. His crew carried it down the hill and it sat in my backyard for over 3 weeks. When I asked to see a receipt from the lumberyard he started throwing his hands up saying he had bent over backwards for me and now I’m going to questions things! Do I have a right to see the receipt from the lumberyard to make sure he is only charging me for my material and not extra??
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