The customer told us that she had investors in her real estate agency that would be buying floors from us. We informed her that we could give her the discounted price on her personal property because of that and we waived the shipping charge. Since the client is refusing to pay and she told me she would not be sending us any business through her company we will be charging her the regular amount of 2.15 a sq ft rather than 1.80 a sq ft for flooring. We also want to charge her for shipping and we need to add taxes since she has stated she will not be paying through her business. Is that ok to charge her what she should be paying rather than the discount price? She says she is not paying because her husband installed the floors and they are popping loose. He didn't install them correctly and uniclick floors in a plywood floor trailor are causing the flooring to detach when the plywood caves. We did not install so we are not responsible for the problems she is having with installation. We offered to come look at it and help her husband fix the problem but she would have to pay us for installation help.