About Thea Dudley
Thea has over 30 years of credit, collection management experience, developing effective shared services processes and assessing company’s back office
needs to improve efficiencies. Highly skilled in all area’s of the credit and collections process, negotiations and communication in construction industry
working in with manufacturers, dealers, general contractors and sub-contractors.
In her over three decades of work as a credit and collections officer, Thea Dudley, known in the industry as the Credit Overlord, has trekked across desMore...
needs to improve efficiencies. Highly skilled in all area’s of the credit and collections process, negotiations and communication in construction industry
working in with manufacturers, dealers, general contractors and sub-contractors.
In her over three decades of work as a credit and collections officer, Thea Dudley, known in the industry as the Credit Overlord, has trekked across desMore...
Thea Dudley's Recent Answers
Dec 29, 2020
Dec 29, 2020
From an Anonymous Contractor
GeorgiaConsultant & Speaker at Pocket Protectors LLC
As a credit manager, my first question is "what have you been doing so far to collect this money?" I am all for utilzing attorney demand letters, lawsuits,
collection agencies, after I have chased the debtor down and not been able to get them to the table. Call, text, email the debtor, keeping it professional,
reguarly. Follow up. If you leave a message on monday, no response within 24 hours, reach out again. Squeaky wheel. Get there attention. If thSee More...
collection agencies, after I have chased the debtor down and not been able to get them to the table. Call, text, email the debtor, keeping it professional,
reguarly. Follow up. If you leave a message on monday, no response within 24 hours, reach out again. Squeaky wheel. Get there attention. If thSee More...
Jan 25, 2021
From an Anonymous Contractor
VirginiaConsultant & Speaker at Pocket Protectors LLC
Is there a reason he stopped payment on the checks? Is there a dispute? In VA you need to be licensed, but there is a cavet in the law that may help you. " A
construction contract entered into by a person undertaking work without a valid Virginia contractor's license shall not be enforceable by the unlicensed
contractor undertaking the work unless the unlicensed contractor (i) gives substantial performance within the terms of the contract in good faith aSee More...
construction contract entered into by a person undertaking work without a valid Virginia contractor's license shall not be enforceable by the unlicensed
contractor undertaking the work unless the unlicensed contractor (i) gives substantial performance within the terms of the contract in good faith aSee More...
Jan 25, 2021
From Nikki Neely
Consultant & Speaker at Pocket Protectors LLC
CFO's deal in numbers and percentages. Speak their language to get their attention. What is the average number of invoices, notices, email statements-
whatever portions you are looking at automating. Then take the average amount of time and resources it takes to manually process the tasks. Break out the
cost of the software and show the return on investment. Automation can let you do more with less, so don't forget to include all the costs of the rSee More...
whatever portions you are looking at automating. Then take the average amount of time and resources it takes to manually process the tasks. Break out the
cost of the software and show the return on investment. Automation can let you do more with less, so don't forget to include all the costs of the rSee More...
Dec 15, 2020
Dec 15, 2020
From an Anonymous Contractor
VirginiaConsultant & Speaker at Pocket Protectors LLC
In addition to the comments above, ask the contractor for some references of jobs they have done, ask where they purchase their supplies. Just like hiring
an employee, check the references and verfiy where they purchase. Ask for lien waivers prior to payments.
an employee, check the references and verfiy where they purchase. Ask for lien waivers prior to payments.
Jun 16, 2021
Jun 16, 2021
From Alyssa Kraemer
LouisianaConsultant & Speaker at Pocket Protectors LLC
Hi Alyssa; Along with the advice from Emily on liens, I find the squeaky wheel gets the grease. Continue to reach out via, phone, text, email - always keeping
it professional. When you reach your cusotmer ask for follow up dates, and then follow up. Stay on it. If you cannot reach anyone or they won't contact you
back, you should consider the next step.
it professional. When you reach your cusotmer ask for follow up dates, and then follow up. Stay on it. If you cannot reach anyone or they won't contact you
back, you should consider the next step.
Thea's Recent Articles
By: Thea Dudley | Pocket Protectors LLC
protected your payment rights, you can most likely file a mechanics lien to recover the debt. But what if you don’t have lien rights, or you are simSee More...
By: Thea Dudley | Pocket Protectors LLC
your credit risk ratios before they consider lending you any of their money. Why is it considered bad form or intrusive when I — a credit manager for a […] See More...
By: Thea Dudley | Pocket Protectors LLC
be an awful pain, and you may have to jump through a lot of hoops. But bankruptcy doesn’t mean you should close the file and give up trying […] See More...
By: Thea Dudley | Pocket Protectors LLC
your credit decision can be difficult, but it’s a critical part of building the relationship and saving the sale. When denying credit or offering a lower aSee More...
By: Thea Dudley | Pocket Protectors LLC
that construction businesses assess a potential customer’s creditworthiness is by verifying their history with other vendors — known as trade referSee More...
Webinars by Thea Dudley
Expectations and Industry News for 2022
Dec 8, 2021
Featuring: Thea Dudley | Pocket Protectors LLC
Credit, Opportunities, and Conversation
Jun 24, 2021
Featuring: Thea Dudley | Pocket Protectors LLC
Credit Reporting, Wellness, and Conversation
May 27, 2021
Featuring: Thea Dudley | Pocket Protectors LLC
Details
Location
Travelers Rest, SC
Years of Experience
36
Expertise Area
A/R
Credit Management
Credit
Collections
AR Processes