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Who is responsible to fix grout lines in Travertine stone flooring?

I selected travertine tile at the Design Center with 1/16 or credit card width grouting. They put it in with 1/2 inch plus grouting. It is Mapei Ultracolorplus #39. Ivory. They won’t change it and said it did not need a sealer. Mapei stated in their literature that all light Grout colors should be sealed in especiall traffic patterns, this installed in kitch, halls, living roo, etc Can I get them to remove flooring and do it right.

1 reply

Nov 21, 2019

If a contractor has failed to follow specifications, an owner should generally be able to force them to repair the work if push comes to shove through Florida's construction defect claims process. Additionally, it's entirely possible that the contract contains specific terms regarding issues with the work. When a contractor has run afoul of their project specifications, it's generally a good idea to first discuss the matter with them or with whoever else may be involved in the project. That way, maybe the issue could be resolved without further dispute. For more background on Florida's construction defect claims process: Florida Construction Defect Claims: Time for Making a Claim is Clarified.

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