I’d like to learn more about the process of collecting payment from my customer as a GC in new york
There are a number of different steps that can be taken to recover construction payments in New York. And, of course, keep in mind that simply talking it out with the customer is usually the best path forward, if at all possible.
For one, simple invoice reminders could be enough to push for payment. Sometimes, a little nudge is all that's necessary. More on invoice reminders here: How Invoice Reminders Help Contractors Get Paid Faster.
Taking things a step further and threatening to pursue a lien claim, a bond claim, or other legal claims could do the trick as well. If the GC knows you're willing to pursue those avenues, they may be more willing to put a priority on paying your invoice. Further discussion on each option here: (1) What is A Notice of Intent to Lien And Should I Send One?; (2) Do I Need to Send a Notice of Intent Before Making a Construction Bond Claim?; and (3) Construction Demand Letters – How To Write One That Gets You Paid.
Finally, if the GC is still refusing payments after reminders have been given and threats have been made, then it might be time to take action. Typically, filing a mechanics lien is preferable to proceeding straight to a lawsuit. You can learn more about NY liens here: How to File a New York Mechanics Lien – Step By Step Guide to Get You Paid. Still - lawsuits, like a breach of contract claim, can be effective too. And, if this is a public project, then a payment bond claim would replace a mechanics lien as a potential remedy.