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Prompt Payment Demands

My customer in Texas has received multiple phone calls, emails, and statements regarding his past due balance and still hasn't made payment. We have now sent him Prompt Payment Demand notice. He has opened the email and received it by mail but still no payment has come in. What should we do next?

1 reply

Aug 18, 2020

If your customer has received your prompt payment demands, calling them to try and negotiate payment terms might be a good next step. Certainly, it's been on their minds and they may be having discussions about how and when to make payment. If the customer is still ignoring you, then sending a stronger payment demand letter threatening additional legal claims - like breach of contract - could be effective. This is especially true when sent via an attorney letter. But, if threats and demands won't work, it might be time to consider pursuing legal claims against them. Of course, sending the debt to collections might be another good option. Or, pursuing the claim in small claims court could be on the table, too (for claims of $10,000 or less). Finally, note that an attorney could help negotiate payment or help with pursuing legal claims. If you think that might be a good step, you can begin that search here: Top Texas Construction Lawyers.

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