We are typically hired by a purchasing agent who ultimately has no financial responsibility for our services. The purchasing agent is typically hired by the owner or general contract for the hotel. Then that purchasing agent contracts with us to make and install window treatments for the hotel. The owner or gc will fund the purchasing agent who then pays us. For example, for our project Townplace Suites in Orlando, Fl, the preliminary notice was sent to the purchasing agent (Purchasing Dimensions) via certified mail and not the property owner. What are we doing wrong in LevelSet when setting up the preliminary notices to owner?