Water leak damaged 1st floor kitchen, living room, breakfast room, entryway, and formal dining room. Damages include tile in kitchen and entry, engineered wood floor in living room and formal fining room, drywall in all rooms, wallpaper in formal dining room, floor cabinets in kitchen, granite countertops because they cracked upon removal, and baseboards in all rooms. Contractor gave an estimate that was $20k above adjusters estimate. Contractor and adjuster met in the middle at $30k. Repairs were being completed based off adjusters $30k estimate. Repairs were to begin on set date and end one month later contingent upon the receival of insurance payment. Insurance payment was received 1 month after estimate start date. After receival of payment, work did not begin until two weeks later and 2 months after payment was received by contractor, work is still incomplete. Contractor had not appeared at job site since the beginning of work, drywall, paint, wood floor, and tile had been installed and contractor had not seen the performance. Specific line items that insurance paid for were not used. These line items total an estimated $3k and include, but are not limited to plastic barriers, air scubbers, HEPA filters, and floor leveling cement. The insurance claim has an included overhead and profit seperate from the RCV of each item, this overhead and profit totals roughly $4600. For the replacement of granite countertops, insurwnce paid $73.75 pernsquare foot for materials and labor. Contractor set granite material budget at $42-48 per square foot and recommended two granite fabrication conpanies. I decided on a granite counter from one of the recommended companies and was told by the contractor that it was $25 over budget. I contacted the granite company personally and requeated a price for the granite slab and a per square price for materials and install of said granite slab. The slab cost $1128.01 and the per square foot of the slab including install was $72, $1.75 per square foot below the insurance estimate. Base kitchen cabinets (floor level) were paid to be removed and fully replaced with new cabinets, $5600 RCV. Contractor initially stated that new cabinets would be installed because the labor hours to rebuild boxes would cost more than new cabinets, cabinet fabricator arrives and says cabinet boxes are being rebuilt. Contractor later tells me that new cabinets and rebuilt boxes are the same price except insurwnce did not cover stain matching of new cabinets, so he opted for rebuilt boxes instead, without my approval. Keep in mind these are a common wood stain base level cabinets. Cabinets were installed, the base of each cabinet was rebuilt, one complete box was rebuilt, and the side of two cabinet sections were rebuilt. The rest of the cabintry was recycled from the water damage, i.e., pieces of the cabinet boxes were removed and installed elsewhere or not removed at all. The level of work has given me cabinets with chips, swollen water stains, dirt/debris, and large cracks. It appears as thoight the contractor is limiting the budget of materials and install to create a larger profit margin and purposely excluding items from the insurance claim to create even more profit. Is this a breach of contract? Minor or Major? How should I attack this issue? The owner of the company has been contacted which sped up the process as my cabinets were installed 2 days later, but the quality is still lacking and money is still unaccounted for.