My company is the material supplier for a project. The sub-contractor is our customer. A claim was filed for non-payment on the bond. We have since been paid in full by the prime contractor who is now asking me about clearing the claim filed on their bond. What is needed to clear the claim on the bond?
What is the bonding company requiring?
Customer states "surety company has requested that we provide them a release from 3M." Would this be a standard unconditional release since it's paid in full or is there another form that should be used?